Email verification is required to complete the registration process. Ensure to use a valid email address. Be sure to check your junk/spam folder for this automated email. This will be used to send course completion credentials and records.

Use the ‘Forgot Password’ link on the login page.

No, there is the option to login using your username or email address. Be sure to use a username that you’ll remember. As always, write it down!

There is a lockout after 5 incorrect attempts in a predetermined time span. If you get locked out, you’ll have to wait 24 hours for the system to reset.

Learning Management System

Sharable Content Object Reference Model – various versions of technical standards for eLearning software used by web designers to create and launch courses. We use this standard and xAPI.

Ensure you have the latest version. Update if needed. Navigate to the Privacy & Security settings within Chrome by going to Settings, then scroll down until you find Site Settings and select Flash. Scroll down to Site Settings and select Flash. Change the setting from Block sites from running Flash (recommended) to Ask first before allowing sites to run Flash (recommended). This will allow you to view any content that requires Adobe Flash Player without blocking it automatically. Additionally, ensure third-party cookies are enabled, as they may be required for some SCORMs.

In the Safari menu, select the option Settings … in the dialog box, select the Privacy section. Uncheck the option Prevent cross-site tracking. Log out of the LMS, re-enter and access the content again.

Be sure to clear your cache and browser history, as our system updates may not reflect on your end. 

Yes, you can go back through the course content and review it at your leisure. Do NOT reset course completion data!